Many times while starting an automation process, knowingly or unknowingly the focus goes more on the how part then the why and what part. Automation is a way to solve specific problems so why to automate and what to automate holds equally important along with how to automate. Here is my thoughts on automation process mapped into various dimensions using 5W1H problem solving technique. Hope this will help many to start and deploy successful automation process with specific focus areas in mind.
Link to mind map : Automation Ideas